FAQ

Delivery time

As soon as you have completed your order and payment has been received, we will get to work. We calibrate your new device and then we send your parcel. The average delivery time in Belgium is one to two working days. To other countries it can take up to 5 working days.

How many ‰ or mg/l is legally allowed?

This varies from country to country in Belgium the rule is max. 0.5‰ or 0.22 mg/l unless as a professional driver (such as bus driver, etc.) then it is 0.2‰ or 0.088 mg/l. Converting ‰ to mg/l can be done as follows: x ‰ = x/2.27 mg/l (for example: 0.5‰ = 0.22mg/l because 0.5/2.27 = 0.22)

More info: the law

How much time between drinking and blowing?

Leave a minimum of fifteen minutes between drinking and blowing before blowing for a reliable measurement.

Who buys an alcohol tester now?

Our customers are a very wide audience, from private individuals to large multinationals, in short, anyone looking for accurate alcohol testers. Alcohol testers are often purchased for private use, but an alcohol tester is also an aid in the workplace.

What affects the alcohol content in your body?

The extent to which alcohol is absorbed into your body is influenced by many factors such as gender, age, weight, stomach contents, health condition, fatigue, etc. Every individual is different and reacts differently, even when the same amount of alcohol is consumed. It can even vary from day to day.

More info: alcohol calculator

Response time

We always answer all our emails within 24 hours by phone, we always try to be available. Do not hesitate to contact us.

Calibration

Calibration is checking and adjusting the accuracy of an alcohol tester by comparing the displayed results with a known value. For example, a known 0.5 promille BAC alcohol concentration is blown through an alcohol tester, the device is adjusted to ensure that the correct reading of 0.5 promille is displayed on the screen.
It is important to calibrate alcohol testers periodically to maintain accuracy.

Like any other analytical tool, alcohol testers need to be calibrated to ensure their accuracy. Calibration benefits aging of the sensor and other critical components. We strongly recommend that you calibrate your alcohol tester once a year or sooner.

How often to calibrate

It varies depending on the model and its use, but AlcoSafe/AlkoSure/AlcoFind/Dräger breathalysers are recommended to be calibrated every 300/500 tests or at least once a year (whichever comes first) (depending on the model) . Also, if a large number of “high positive” (high alcohol concentration) values ​​are measured by the device, it may be necessary to perform calibration much earlier than normally recommended.

What we do

• We perform a functional test
• We test and calibrate the device for the entire test range
• We use approved automated DOT “Wet Bath Simulators” or drying gas (+ software) for this
• We perform a full maintenance
• A calibration report is generated
• We will return your calibrated alcohol tester by post

How can I return my device for calibration

• Buy a calibration coupon for your specific device, after payment you will receive a digital invoice by email
• Send the device back to us together with a printout of the digital invoice
• Do not send mouthpieces, batteries or packaging. Best in a bubble wrap
• Describe in detail any or all other possible problems
• Preferably send by registered mail

What happens if my tester is found to be defective and needs to be repaired?

If after the calibration it appears that your device is defective, we will always contact you to tell you what the possible repair costs are. We will never start the repair without your explicit consent. If you agree to the repair, the device will be returned to you after payment of the repair costs has been made.

When purchasing a new device of equal value or higher, the calibration costs will be refunded.

Periodic calibration ensures accuracy